Customer Service

Order Processing

If you need to request a change to your order, we will make every effort to assist you, however, we process orders very quickly and cannot guarantee that your change can be made. Be sure to contact us right away.  

Contacting Customer Service
You can contact us by submitting our online customer service form during our regular business hours:

  • Mon-Fri, 9am - 5pm EST

To email a comment or inquiry, please submit our customer service inquiry form

Questions or Problems with Your Order
Customer Service will contact you with any questions regarding your order, or in the event that your credit card is declined. We will use the billing phone number or email address you provided, unless you specified other contact information.

Stress-Free Returns
Our PajamaJeans are backed by out Love-It-Guarantee! Please see our Stress-Free Returns page for details.

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